The admin team is overloaded
Calls, scheduling, billing and urgent requests take priority.
Turn recurring follow-ups into booked appointments, automatically.
Prowise is a virtual administrative agent that contacts your customers, collects responses, and coordinates appointments using the tools your team already has.
THE CHALLENGE
Recurring follow-ups are easy to postpone.
Your team is busy running today’s operations. Follow-ups for tomorrow’s revenue are often what gets pushed back.
Follow-ups get delayed or missed
Maintenance and inspection reminders are postponed or handled inconsistently.
Opportunities fall through the cracks
Customers who should have been contacted simply aren’t
prowise virtual agent
Acts as an added member of your team
- Automates the manual tasks today's executed bu the administrative team - no new process
- Operated with the existing tools and in place, no new software
- Uses your email domain to communicate with your customers
- Complies with anti-spam and data privacy norms and relugations
- Provides a weekly reports on its activities and performance
The problem isn’t finding more customers.
It’s having the capacity to follow up with the ones you already have.
how it works
Prowise handles the follow-up from start to booked appointment.
Customer data
Start with your existing customer list. Upload your customer data to a secure, dedicated workspace used to manage your follow-up workflow. Prowise identifies which customers are due for service so your team does not have to track everything manually.
Automated outreach
Prowise launches your follow-up sequence automatically.
Using your brand identity and email domain, the agent sends personalized email sequence at the right time to each customer. Follow-ups happen consistently without adding repetitive work for your office team.
Using your brand identity and email domain, the agent sends personalized email sequence at the right time to each customer. Follow-ups happen consistently without adding repetitive work for your office team.
Customer response
Responses are collected and organized for you.
Prowise captures confirmations, approvals, purchase order number, and any required information from the customer in one place. This makes it easier for your team to see who is ready to move forward and what still needs attention.
Prowise captures confirmations, approvals, purchase order number, and any required information from the customer in one place. This makes it easier for your team to see who is ready to move forward and what still needs attention.
Appointment scheduling
Customers can move directly to booking.
They can select an available time or accept a proposed appointment, depending on the workflow you use. This reduces back-and-forth communication and turns follow-up activity into booked appointments faster.
They can select an available time or accept a proposed appointment, depending on the workflow you use. This reduces back-and-forth communication and turns follow-up activity into booked appointments faster.
Calendar + reminders
Appointments are coordinated automatically.
Confirmed appointments are added to your calendar and reminders are sent automatically. This helps reduce missed appointments and keeps the process smooth for both your team and your customers.
Confirmed appointments are added to your calendar and reminders are sent automatically. This helps reduce missed appointments and keeps the process smooth for both your team and your customers.
Weekly visibility & performance
Stay in control of every follow-up.
See exactly where every customer stands in the follow-up process. Your weekly report summarizes the agent’s activity and key KPIs such as conversion rate, responses, bounced emails, booked appointments, and follow-ups still required.
the results
What changes when follow-ups run automatically
Increased operational efficiency and administrative capacity
Follow-ups are done automatically without human intervention.
Administrative staff retention
The admin team is refocused on value-added tasks and fills more stimulating jobs.
More consistent follow-up
More services are scheduled, no more customers are forgotten.
Improved customer experience
Less friction, modernized experience
Do my employees need to learn another software?
No. Prowise works in the background using your existing tools and workflows, so there is no new platform for your team to learn or manage. Your employees can stay focused on customers and higher-value work while Prowise handles repetitive follow-ups and appointment coordination.
Does Prowise replace my CRM?
No. Prowise is designed to work alongside the tools you already use, including your CRM, customer files, email, and calendars. This means you can add automation and administrative capacity without replacing systems your team already knows or disrupting your current operations.
How long does implementation take?
Implementation is designed to be simple and require minimal time from your team. Prowise handles the setup, workflow configuration, integrations, and message preparation, so you can start automating follow-ups without taking on a lengthy internal technology project.
Can Prowise work with our existing customer list?
Yes. Prowise can work with the customer information you already have, whether it is stored in a spreadsheet, CRM, or another system. This allows you to start generating value from your existing customer base without having to rebuild or migrate your data first.
Can customers choose their own appointment?
Yes. Customers can select an available time that works for them, or your team can propose a specific appointment date for them to accept or decline. This reduces back-and-forth communication, makes booking easier for the customer, and saves administrative time for your team.
How does Prowise protect our customer data?
Prowise uses customer information only to perform the workflows your business has authorized and applies safeguards designed to protect that information. You remain in control of your customer relationships and data, while gaining the efficiency of automation without giving up visibility over what the agent is doing.
